Direct answers to the questions logistics directors, procurement teams, and traffic managers ask before making a move.
How does AIrivn price freight and how accurate is it?
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The pricing engine processes over 200 market variables simultaneously — live lane rates from DAT and Truckstop, fuel index data, carrier availability by corridor, seasonal demand curves, and competitor benchmarks. It returns a firm guaranteed rate in under one second. Rates are locked for five minutes on confirmation. The engine is built on 30 years of pricing strategy developed at Strive Logistics, C.H. Robinson, and American Backhaulers.
What is your OTIF rate and how do you maintain it?
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AIrivn maintains a 99.4 percent On-Time In-Full rate across all active loads. The industry average sits at approximately 84.3 percent. We achieve this through a dedicated Monitor AI agent that tracks every load in real time — GPS position, weather events, route deviations, and carrier silence — and escalates to our operations team in under 90 seconds when intervention is needed.
What happens when the AI cannot handle something?
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AIrivn is not a fully dark platform. When any AI agent encounters an exception it cannot resolve autonomously — a complex load, a carrier dispute, a routing crisis — our operations team is alerted immediately via SMS, email, and platform dashboard. Target response time is under 90 seconds. The AI does the work. Our team is always one alert away.
How does AIrivn integrate with our existing TMS or ERP?
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AIrivn connects via REST API to your existing transportation management system, ERP, and order management platform. No rekeying, no manual exports, no change to your existing workflow. Your team submits loads through the interface you already use and AIrivn handles everything downstream automatically.
How do you vet carriers and what documentation do you provide?
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Every carrier on the AIrivn network passes through an automated compliance engine before their first load: FMCSA operating authority verification, safety rating check, insurance certificate verification (minimum $100,000 cargo, $1 million liability), real-time CSA score monitoring, and identity and bank account validation. Every load generates a complete digital record including BOL, rate confirmation, carrier vetting certificate, GPS track log, and signed proof of delivery.
Why is AIrivn priced lower than traditional brokerages?
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Traditional freight brokers charge 15 to 25 percent margins because they employ hundreds of salespeople and operations staff to do manually what AIrivn's agents do automatically. AIrivn's operating cost per load is $8, compared to $45 to $80 at human-heavy brokerages. That cost difference goes back to shippers as lower margin — currently 8 to 12 percent. Lower price and better service are not in tension when the cost structure is fundamentally different.
How does AIrivn compare to Convoy or Uber Freight?
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Convoy raised $900 million, built sophisticated technology, and failed because it had no freight industry expertise to guide the machine. Uber Freight operates as a digital load board without autonomous carrier communication or a human escalation layer. AIrivn was built on the lesson Convoy taught the market: technology without operational expertise fails. AIrivn combines 30 years of freight mastery with purpose-built AI agents and a guaranteed human fallback. That combination is what the market was missing.